Before running the commands shown on this page, you should load the Bitnami stack environment by executing the installdir/use_APPNAME script (Linux and MacOS) or by clicking the shortcut in the Start Menu under “Start -> Bitnami APPNAME Stack -> Application console” (Windows). On OS X VMs, the installation directory is /opt/bitnami and OS X VM users can click the “Open Terminal” button to run commands. Learn more about the Bitnami stack environment and about OS X VMs.
Email settings can be configured in the installdir/apps/redmine/htdocs/config/configuration.yml file. In older versions, use the installdir/apps/redmine/htdocs/config/email.yml file.
The file includes sample configuration settings for most common scenarios, including Gmail. To use Gmail as the SMTP server, find and uncomment the Gmail settings such that you end up with the result below. Remember to update the user_name and password variables with the correct credentials for the Gmail account you plan to use.
The Bitnami Redmine Stack provides a one-click install solution for Redmine. Download installers and virtual machines, or run your own redmine server in the cloud. Redmine is a very popular Rails-based open source bug tracker to help you manage issues and tasks for multiple projects. Redmine is a very popular Rails-based open source bug tracker to help you manage issues and tasks for multiple projects. It is extremely flexible, features a built-in wiki, time tracking, custom fields, role-based access, SCM integration (including git), and support for multiple projects.
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After making this change, log in to the Redmine administration panel and navigate to the “Administration -> Settings -> Notifications” page. Update the sender address on this page to match the address defined in the installdir/apps/redmine/htdocs/config/configuration.yml file.
Once the configuration settings have been modified, restart the services following these instructions for Linux, Windows and macOS.
To change the link that appears in the email, navigate to the “Administration -> Settings -> General -> Host name and path” section and enter your domain name and port.
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More information is available on this Redmine wiki page and this Redmine blog post.
Troubleshooting email configuration issues
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- In case you receive an error message containing “530 5.7.0 Must issue a STARTTLS command first …”, make sure you have the enable_starttls_auto property set after the password line. For example:
- In Redmine 2.0 or greater, if you see an error similar to “An error occurred while sending mail (SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: unknown protocol)”, remove the tls: true option from the configuration.yml file. Then, restart the services as described in the previous section.
- If using an SMTP server that does not require authentication, you may need to add the openssl_verify_mode: ‘none’ option to the configuration.yml file.
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NOTE: If you are using Gmail as the outbound email server, your application’s attempts to send outgoing emails may be blocked by Gmail if it considers the authentication attempts to be suspicious. When this happens, you will receive a Gmail security alert at the corresponding Gmail address. To proceed, you will need to manually confirm the validity of the authentication attempt before Gmail will permit the application to send outbound emails. For more information on this and other Gmail issues related to outbound email from your application, refer to our Gmail SMTP troubleshooting page.